How can I purchase a SIGND experience as a gift or for myself?
You simply go to Signd.com, find your favorite Icon, type the message you would like them to share, complete the check out process and wait for a great experience.
How long will it take for my experience to be delivered?
How will my package be sent to me?
We use Federal Express and UPS for the majority of our shipping, but may use other carriers if the circumstances dictate.
Is there a guarantee that the Icon will fulfill my order?
How will I know my order went through?
What happens if I do not like the experience?
Can I cancel my order?
When will my credit card be charged?
Your card will be charged when your order is placed.
Will you SIGND ship a gift outside the United States?
At this time, we are only shipping to the United States and Canada, but we are expanding to other countries. Please continue to check our website and subscribe to our mailing list for the latest updates!
Can I download my video or only use the QR code on the item?
How long will the personalized video be available to me?
Do you have an App or just the Website?
What payment methods does SIGND accept?
How can I request something from an Icon not currently on your site?
You can send all new Icon requests to firstname.lastname@example.org. There is no guarantee that we will be able to add the Icon you requested, but will definitely reach out where appropriate.